Comments about...
"I continue to be amazed at the power and flexibility of the program, and the ability to customize. I should have been using this a long time ago. My log preparation time is reduced by at least 75%, and the output is very professional."
--Mark Bartel, Asset Geotechnical Engineering Pty Ltd, NSW Australia
"Within an hour of installing gINT, we were producing borehole logs and cross section diagrams. The user interface is simple and intuitive and there was very little need to reference the user manual.... We have been very impressed with the swift after-sales service provided by gINT and the support team's willingness to help.... It was an extremely smooth transition from our previous package. Overall, we have managed to switch to gINT without suffering any of the hiccups usually associated with the purchase of a new software package."
--David Green, Project Engineer, IGSL Ltd., County Kildare, Ireland
"The forms look great and it's really fast to use. I'm very impressed both with the product and your technical support--light years ahead of [previous product] and no more expensive. Thank you VERY MUCH for all of your help."
--Kathleen Woida, USDA NRCS, Des Moines
"I'd just like to add what a remarkable program gINT is. I'm still learning a lot about the new Windows version, but I'm continually amazed over what you've created. Most people really don't appreciate the complexity of the software development that goes into a program like gINT. You've done an incredible job!"
--Cheryl Shaw, RMT, Inc.
"...gINT is ... the best geotechnical database and graphics package on the market today, with customer support second to none."
--Paul Norris, Royal School of Mines, Imperial College, London
"I just have to report, I used gINT for the first time ever yesterday afternoon to produce two logs. Starting from scratch of opening the program for the first time, I had the logs completed within 2 hours.... I found it a very easy tool to get into using. Congratulations on producing a very accessible piece of software."
--Dr. Derek Pennington, Ove Arup & Partners, Australia
"Since I am learning the log-production capabilities as I go along, I am constantly pleased to find that gINT has features that directly answer my questions."
--Terry Boutelle, Haley & Aldrich
"It sure is a pleasure working with a program whose developers are so interested in client satisfaction...if only that would rub off on the rest of the world...."
--Jim Tripure, S&ME, Inc.
"The input is extraordinarily easy and fast; I really appreciate the excellent template and the effort required to make it as simple as it is. Thanks again for an excellent piece of software."
--Monica Pavlik, Yeh and Associates, Inc.
"Not only do you make a great product, you have good people working for you and helping your clients."
--Andy Hartman, Geologist
"I am really excited by the growth of gINT thus far; as well as the growth potential. Everytime I've taken the training courses, I've been impressed by the advancements of gINT and the attention to the issues of the end users. Great job! Keep it up!"
--James Gatts, FUGRO
"The training summit covered everything I was expecting, and more. gINT is much more capable than I had originally thought, and I am glad that I now know what I can do with the program"
--Amy Spooner, O'Brien & Gere
"The [online corporate] training program went well. We all learned much more about gINT than we thought possible. The training was very helpful in showing us what we can realistically do ourselves and what we should seek help with. We are very impressed with gINT and we are looking forward to using it to its fullest extent. Thanks again for quality instruction."
--Joan Hawk, L. Robert Kimball & Associates
"It [gINT training] was terrific! I learned how to do just about everything I've been wanting to do with gINT. This program is essential for database maintenance. I am looking forward to implementing the things I have learned. Thank you for all your help."
--Jannie Brandon, Geotechnical Technician
"Every time I have had a problem, your staff has been so helpful and willing to talk me through it to find the best fix. Thanks again."
--Billy Ray, Maxim Technologies, Inc.
"Thank you again for your excellent support. I have dealt with a lot of different software vendors but have never experienced the quality of support that you and your staff give. I will do everything I can to help promote and market your product."
--Steven V. Hudson, L.G., C.W.D, CATLIN Engineers and Scientists
"I wanted to let you know that the gINT staff has been a joy to work with. Any time we have a problem we get an immediate response, even if it is just letting us know that the problem has been received and has been added to the queue. It is really nice to work with people that enjoy and take pride in their work--and it really shows that gINT employees do. I've come to dread calling most software companies because they tend to be non-responsive at best, but gINT has been a pleasure to work with."
--Kelly M. Dubois, Senior Project Engineer, Sanborn, Head & Associates, Inc.
"As always, thanks for your prompt reply. I think gINT and the members of the gINT team are the best!"
--Marie J. Starich, P.E., Paradigm Consultants, Inc.
"I wanted to take a moment to tell you how pleased I was with the customer service which I received from your staff. I requested information about ordering a complete copy of the gINT manual on Monday afternoon via email. When I arrived Tuesday morning, you had replied to my email and thoroughly answered all of my questions and comments. On top of which, I found the fax copy of the order form already here. I received the manual this morning. Thank you so much for your efforts. You have re-instilled my confidence in customer service."
--Melanie White, Draper Aden Associates
"You have good people in your organization. [Your tech support staff] generally returns calls within a matter of hours, and really digs in and finds the answers to my numerous issues."
--Steven Henkel, MSA Professional Services, Inc.
"I just wanted to drop you a line to say thank you for all the help you have given me this past year. You have no idea how useful it has been to have someone who is prepared to listen and respond accordingly about matters which may be extremely simple or others which may be annoyingly difficult! The speed at which you responded to my calls was astonishing and very gratifying and helpful. To have a support system such as yours, even on the other side of the pond, was a great peace of mind. I am learning all the time and still enjoying discovering gINT."
--Mark Bevan, Structural Soils, Ltd., United Kingdom
"It was a pleasure working with your technical services rep to get our software up and running. The rep was professional and he knew exactly what he was doing."
--Lou Hollman, Gettler-Ryan Inc.
"Thanks once again. The tech support I have received from gINT over the last two years has been nothing short of AWESOME!!!! FABULOUS!!! THE BEST!!!!"
--Cathy Ganze, Geotechnical Exploration, Inc.

"The support from the gINT staff has surpassed the expectations and requirements of what most companies are willing to offer when purchasing computer-related software. The prompt and friendly response to technical questions has been most helpful for our company's smooth transfer to the new gINT logging software package. The geotechnical engineering value of this software far outweighs its dollar value and shall continue to improve our company's geotechnical reporting time day-to-day. In this day and age, computer software is nothing without the support for it, and the gINT staff has proven this by taking customer service to a new level. I sincerely would like to thank Salvatore and his staff for their great effort in customizing the software to meet our company's geotechnical department's needs."
--Trevor Gluck, M. Block & Associates

"Your company's customer support provides a reliable service to your clients; this is one of the best customer support systems I have ever seen. I would like to give my deepest thanks to you again for the support you have given to us. I hope you can continue this good tradition, and your company will have a great success in the future."
--Kaien Nip Hoi Kwan, Chi Shing Drilling Engineering Co., Ltd., Hong Kong
"The online meeting was very informative. The ability to ask questions during the demo was very helpful, and I felt that I received good concise instructions on the basics of the program. Thanks."
--Charlie Dominguez, Golder Associates
"[The online demo is] a good way to do it. It is nice to be able to see what your're getting before you buy. Clear presentation."
--Doug Hulmes, LFR Levine Fricke